Many companies struggle to decide on the level of Human Resources support they should have. They might want high calibre, experienced people who are able to input into the strategic planning of the organisation but there are the administrative and day to day situations that also need addressing

With our experience of operating at many levels in blue chip organisations, we can help you to concentrate on your core competencies, and those areas of your business you feel most passionate about, by being on hand for you to transfer some of your people related processes to us

When your resources are stretched too far, or you simply do not have enough time to devote to a project or assignment, we can help by managing this on your behalf.  We seek to provide support, skills and pragmatic advice when and where necessary.  For further information, see our list of services at the bottom of this page

About us
phr was established in 2007 and was set up to provide a fully flexible set of services related to the employee lifecycle

Beverley Youdan, Business owner and founder of phr is a Chartered member of the CIPD who possesses a wealth of HR management experience gained over 25 years in senior roles within large blue chip multi national organisations. She is accomplished in motivating others to achieve personal and overall business goals, firmly believing that good team leadership brings increased standards and ultimately profits

A highly experienced practitioner who has a comprehensive and strategic understanding of HR management, business issues and organisational change

Mission Statement
To deliver a first class ethical service at the point of need, to businesses of any size, that allows them to concentrate on achieving their wider organisational goals whilst ensuring the business aspects relating to the employee lifecycle are integrated and maintained in a precise and professional manner

Core values
The relationship between phr and its clients are built upon the following:

• Care for our customers and partners
• Trust
• Mutual respect
• Understanding of our own and our customers business objectives
  

HR Projects
Do you have a project that needs completing but it always seems to get moved to the bottom of the pile? Why not call us and perhaps the solution is just at the end of the phone

In addition to any of the services listed we can also provide professional HR guidance and support to help you achieve your goals.  This can incorporate any number of aspects of the employee lifecycle

• Human Resources interim management – we can work on site with you for agreed periods of time
• Organisational change and restructuring – to include recruitment or downsizing procedures
• Revision of procedures or processes – to ensure your current processes support your business objectives and are in line with legislation
• HR policies that are fully integrated with other business policies
• Organisation design
• Provision of HR knowledge and expertise that is not present within the organisation

Recruitment
Finding the right staff to meet the needs of your business can be challenging and costly. The process of finding those individuals can, for a period of time, take away your focus, and that of your HR manager, from the major business issues.

We will take some of the pain out of the process by managing your campaigns or one – off recruitment needs

• Role design and team structure
• Role descriptions and person specifications
• Designing a recruitment process
• Managing the campaign
• Liaison with external recruitment agencies and internal Line Managers
• Analysis of CVs through to shortlisting
• Design of competency or criteria based interview process
• Support with final interviews
  

Employee Relations
Improved business efficiency through the resolution of employee issues will lead to increased productivity

Disciplinary / Grievance issues
As a Manager, conducting disciplinary or grievance interviews can be stressful. Such issues need addressing without delay. If your own HR Manager is on holiday or off sick why not give us a call and we can help out. On a completely impartial basis we can chair meetings, provide guidance to your managers and ask those difficult questions when necessary

Long term sickness absence
It is vital that organizations have a formal strategy in place to help employees return to work after a prolonged period of sickness or injury related absence. On your behalf we can work with occupational health practitioners in planning and coordinating a return to work plan

• Absence management
• Disciplinary investigations and hearings
• Grievance investigations and hearings
• Long term sickness absence and return to work plans
• Occupational health advice as appropriate
• Information sessions given to Line Manager

Administration
A large element of HR related tasks is administration. Although time consuming, it is essential to the smooth running of your business.
There are always company communications to prepare, policy and procedural updates to compile and communicate not to mention management information that you might just need.
We can take some of these time consuming administrative duties off your shoulders and leave you with more time to concentrate on the more strategic elements of your business

• Company Communications
• Managing external recruitment suppliers
• Pay reviews
• Process re-engineering of employee handbooks, procedures, management guides

Performance Management
Effectively managing the performance of your workforce can lead to increased productivity, higher levels of organisational performance and reduced recruitment costs. Performance management is strategic when looking at your broader issues and longer term goals.  It is about establishing a culture in which individuals take responsibility for continuous improvement of their own skills, behaviours and contributions.  It incorporates development improvement and behaviour management

Because performance management applies to everyone in an organisation it needs a framework to support it ……….and this is where we can help

• Creation and implementation of performance and development reviews
• Objective setting and performance standards
• Creation and implementation of appraisal process
• Training for Managers
• Advice for managers on specific issues
• Providing effective feedback
• Competency frameworks

The Single Pen
This is the charity arm of our organisation
We are committed to people and the environment and will be delighted to speak to charity organizations about ways in which we can help them move their businesses forward without incurring unmanageable cost. Currently we are working in partnership with Home-Start Slough